FAQ

How long do orders take to ship?

orders will ship between 1-3 days

and will then take a few days to arrive

How are used items cleaned?

used clothing goes through a multistep cleaning 

process. first the item is washed between 2-4

times, depending on condition. each article of clothing

is then dried and steamed. other items go through similar

cleaning processes. 

Do you offer refunds?

refunds are only offered if there is a flaw with

an item that was not listed. we keep a record of 

all clothing before it is sent out, as well as

it is inspected before shipment.

 

Do items have any flaws? 

since many of the items are original vintage,

they can be up to 30 years old. Some of items may 

have small flaws. However, these flaws are very small

and unnoticeable. Any significant flaw with

an item will be pictured and listed in the descriptions.

Any questions regarding the condition of an item

can be answered via a direct messege on 

our instagram. 

Is everything authentic?

everything is authenticated by our in house

authentication team. we can guarantee the

authenticity of all of our items for sale. 

What are the frames like?

 

all frames used are recycled from previous 

pieces. Some of the frames are wood and some

are plastic. The price will reflect quality. Some of the

frames may also have marks or scratches. 

How do i contact Kingswood with

any other questions?

Contact Us